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Instead of the TX2510US that I ordered, Elecsurf sent me a mish-mash model of two different computers and then tried to make out that it was a TX2510US. Amazon subsequently offered me a gift certificate to help compensate for this out-of-pocket expense. Elecsurf's own 7-day return policy stated "Please contact us for a return authorization for any return. You have no guarantee what kind of product you're getting. When confronted, they claimed these components were not included on refurbished models, despite the fact that they advertized them as being included. Upon discovering that this computer was not what I had ordered, I immediately contacted Elecsurf requesting a return authorization but Elecsurf would not respond to my repeated emails. I bought a refurbished HP Pavilion TX2510US 12.1-inch Laptop from Elecsurf, a 3rd party vendor, through Amazon.com. Based on this experience, I would NEVER again buy a refurbished computer from a 3rd party vendor.
Were it not for Amazon, I would have been out of pocket over $1000 and stuck with a junk computer. Space limitations here do not permit me to state all of the hassle I went through with Elecsurf. Even so, what a hassle to go through. This cost me an additional $80.00. In addition, they neglected to include the earphones and remote control. They can send you any piece of junk they want to.
Return without RMA will be refused." I subsequently contacted Amazon and they told me to ship the computer back to Elecsurf. Although Elecsurf later agreed to reimburse me for this cost, in the long run, they never did. Fortunately Amazon was really good to deal with. Buyer Beware.
The TX pavilion line laptops are LEMONS. Maybe after 10 tries you can get it going, but eventually, it will not start up again. After 7 - 15 months, you will experience the same problems that many people do - first you lose your wireless card (the computer stops recognizing it - not in device manager). Some time after this, the computer will start up, but the hard drive will not spool up. HP refuses to recognize this lemon, and if your out the one year warranty you are SOL. please, visit this website:[.].This if off of HP's website, and has a hundred something posts of people saying that exact same thing.
It should have been obvious by looking at this thing what a POS it is. But it doesn't just look awful, nothing works properly, it runs Vista - the worst OS ever conceived.
I've been tracking the tablet PC market for some time and I think the HP Pavilion TX2510US is one of the best. Pros:* High quality Wacom 'Penabled' tablet hardware * Supports pen pressure and has an eraser.* Good Fingerprint Reader module* Great software bundle, e.g. Corel Painter 4 Essentials and Microsoft OneNote 2007.Cons:* 12.1 inch screen might be a tad small for some* Bit slower compared to other models - might be due to AMD processor. It is slower than the Intel Core 2 Duo.* Glossy screen might not suit some users.
Here are my thoughts.1). It will need some configuring for smooth performance. The stylus that comes with the laptop appears to be penabled as it has pressure-sensitivity capabilities. Do not purchase this expecting it to be equal to drawing on a Cintiq, which as over 1,000 levels. First, the default performance settings are awful. I preferred XP, but Vista isn't too bad.
An anti-glare screen protector does wonders both for reducing the glare and "grainy" effect, as well as offering extra protection against the stylus scratching the screen. This tablet pc is Wacom Penabled. Before I figured that out, the computer would lag and freeze when doing anything more intensive than web browsing. I find a simple item that raises the laptop and allows airflow underneath it works perfectly.2). After doing these things, it runs beautifully.4).
The glossy screen takes some getting used to, but most tablet PCs are going to have one because they're harder to damage and easier to clean than a matte screen. I did a fair amount of research before settling on this computer, including reading the previous reviews here. The pressure sensitivity is 256 levels of pressure sensitivity, about equal to a Wacom Graphire tablet. If I hadn't needed to replace my laptop, I would have just gotten a Cintiq, but looked into Tablet PCs as a compromise. Though it has some amusing quirks, such as asking you to approve or cancel installations from such "unidentified publishers" as Microsoft :)5). The screen is fantastic for watching movies, however.3). Pay close attention for any pieces of paper in the package that say "Important: Read This First". A few things are actually useful but mots of it is unecessary and runs automatically, hogging resources.
I bought this computer primarily for doing digital artwork. This was important to me because I intended to use this PC for artwork. There are other comparably-priced touchscreen/tablet PCs by HP with better overall specs, however, they are NOT penabled, which means no pressure sensitivity. All this really offers is the ability to draw right on the screen. Third, there was a lot of crazy unecessary stuff in the registry. I didn't, and spent several hours on the phone with HP's customer support which leaves much to be desired, before fixing the problem.Overall, I am very happy with it. It does run a bit hot, however, there are many useful products out there to increase ventilation and in some cases actively cool the laptop with fans. There are certainly more powerful tablet PCs available.
Second, there is a lot of bloatware installed by HP. Some of it was information from bloatware I removed, but much of it seemed to be outdated windows updates and references to nonexistent files and folders. However, the wacom penabled stylus I purchased independently seems to be more responsive.6). This one fit my price range and was confirmed as penabled.
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